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The Building Permit Technician will work in the Building and Safety department to serve developers, contractors, homeowners, and other members of the public with permitting services while at the counter and by telephone.
Duties will include, but are not limited to:
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Serving the public by greeting them with exceptional customer service and if necessary, referring them to the appropriate staff member or assisting them with any questions they may have pertaining to the permit process.
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Maintaining and updating building permit applications, logging in plan checks received by the Building Department.
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Calculating fees, permit-related monetary transactions, accounts receivable coding, billing inquiries, and invoicing.
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Various administrative duties such as answering phones, writing correspondence, filing and responding to email inquires promptly
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Accounting duties such as reporting, billing, and accounts receivable tasks
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Minor Plan checking and issuance of permits
Qualifications:
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A minimum of 4 years of clerical/administrative and customer service experience
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Stable work history
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Excellent interpersonal skills
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Computer background with various applications
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A minimum typing speed of 40 wpm
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The ability to work in a fast-paced environment